Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include:
- Name and contact information (email, phone number, address)
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications with our customer service team
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send you order confirmations and shipping updates
- Respond to your questions and provide customer support
- Send promotional communications (with your consent)
- Improve our products and services
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- To trusted third parties who assist us in operating our website and conducting our business
- When required by law or to protect our rights
- With your consent
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights.
Cookies
We use cookies to help us remember and process items in your shopping cart, understand your preferences, and compile aggregate data about site traffic and interaction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@techease.ug.